Recent Posts

How to Get Rid of Common Household Stains

9/15/2017 (Permalink)

There's nothing more frustrating than getting a stain on a new rug or piece of furniture. Sadly, no matter how clean we may be it's not a matter of if it'll happen, but a matter of when.

The key to getting out any stain is treating it as soon as possible. 

Here's some of the things you'll need:

  • Paper Towels/Cloths
  • Vinegar
  • Laundry/Dish Soap
  • Hydrogen-Peroxide/Rubbing Alcohol
  • Salt
  • Water
  • Hairspray


  1. Dab stain with paper towels and soak up as much liquid as possible.
  2. Generously spread salt on the stain.
  3. Use Club Soda to rinse the stain.
  4. Dry and Vacuum stain away.

Use Hydrogen Peroxide for tougher stains. 


  1. Dab stain with paper towels and soak up as much liquid as possible.
  2. Pour cold water on stain to flush out coffee, continue dabbing stain to remove liquid.
  3. Mix 1 tablespoon of liquid dish soap, 1 tablespoon of White Vinegar, and warm water. 
  4. Soak sponge or cloth in solution and blot stain until removed.

Professional Tip: Always dab/blot a stain. Rubbing it in can make it harder to remove.


  1. Dab with Rubbing Alcohol and soak up as much as the ink as possible.
  2. Liberally spray with hairspray.
  3. Use warm sponge or cloth to finish up stain.


  1. Dab stain with paper towels or cloth to soak up liquid.
  2. Pour warm water on stain and continue to soak up liquid.
  3. Blot stain again to dry up.

Tomato Based Stain:

  1. Remove excess sauce and run cold water through stain. 
  2. Use small amount of laundry detergent to clean stain.
  3. Cold water, Blot, and Dry.

Aside from the common methods above, retail Stain Removers can also be useful. Be sure to check the instructions so you will not damage any home furnishings.

Earthquake Preparedness

9/11/2017 (Permalink)

Earthquakes can happen anytime, without warning. The shaking usually lasts less than 1 minute, but that minute can cause great disaster as most of us saw in Mexico this last week. Aftershocks follow but are typically less severe then the initial shock.  Are you prepared for when an earthquake happens?

What to do During an Earthquake:

If you're in a building or home, Drop, Cover, & Hold On. Best place to be is under a table sturdy desk. Stay away from windows, glass, or any objects that might fall or break.

If you're outside, move away from any buildings, streetlights, or electrical wires. And don't forget to Drop, Cover, & Hold until the shaking stops.

If you're driving, stop the car as soon and as safely as possible. Operating the car may be difficult with the shaking.

What to do After an Earthquake:

Assess the damage of your location. Clean up any glass or fallen items that may have broke during the earthquake. 

If you're trapped somewhere, stay calm. Use your phone to get help. Knock on a pipe or wall so authorities can locate you. 

Have your Go-Bag ready and prepare yourself for aftershocks.

National Preparedness Month

9/7/2017 (Permalink)

It's National Preparedness Month this September. It's a time to focus and to prepare for when a disaster may strike. This years theme is:

"Disasters Don't Plan Ahead. You Can."

How true that statement is. We usually have little to no warning when a disaster will strike, but that doesn't mean we're completely hopeless. With proper preparation, whether we're at work, school, or at home, we can be ready to act.

Follow us on Facebook and Twitter to receive updates and tips on how you can better prepare. Spread the word, share it with your family, co-workers, and school mates.

In line with National Preparedness Month we'd like to extend our thanks for all the volunteers who've gone out to help those in Texas affected by Hurricane Harvey. SERVPRO® is working hard out there to get people back in there homes.

SERVPRO® Technology: Air Movers

7/31/2017 (Permalink)

What are Air Movers?: Air Movers are relatively small fans. They move or blow air around a job sight. The result of the moving air allows the wet areas to dry.

Why Are They Important?: Air Movers are crucial to the drying process. These fans are placed strategically for optimal drying time. After 3-5 days of constant use, the wet area will be dry.

SERVPRO® Technology: Moisture Meters

6/6/2017 (Permalink)

General SERVPRO® Technology: Moisture Meters These Moisture Meters are considered Penetrating Meters due to the probing pins.

What Are Moisture Meters: Moisture Meters are relatively the same size as Thermo Hygrometers. These meters have pins for tapping and locating moisture on walls and ceilings.

Why Are They Important: These moisture levels that the meter taps allow our technicians to know exactly where water is hiding in your walls. This allows them to treat damaged areas and not compromise any undamaged section.

This meter is used each time a home is monitored. It allows us to know the section is drying properly and quickly.

What Kind of Person Am I Hiring?

5/19/2017 (Permalink)

With most industries, there's always scam artists. People who want to take advantage of other people. We deal with allot of people in the restoration industry and have come across our fair share of scam artists too.

We make it our highest priority that who we're doing business with shares our same level of customer service. The customer deserves to be informed and protected. Companies who offer referral fees could undermine our focus to put the customer first, we refuse to work with them.

Consider this real life example of Jose Manual Villa, a public adjuster. He stole a total of $400,000 from fire damage victims. He did not have the customers concern first. (

We avoid people and businesses that operate that way and do our best to make sure the customer avoids them too.

SERVPRO® Technology: Thermo Hygrometers

5/19/2017 (Permalink)

What Are Thermo Hygrometers: Thermo Hygrometers are about the size of a TV remote. This tool is used to measure Humidity levels in the air. It also reads the temperature.

Why Are They Important: These Humidity levels are important when water damage has occurred. It allows us to see how severe the damage is. The higher the Humidity, the more likely the water in the air will penetrate the walls and ceiling. Humid air feels stuffy and musty.

These Humidity levels are checked each time we monitor a home. The lower the levels tells us it's drying properly.

Document Restoration

5/5/2017 (Permalink)

Disasters can take allot from your home. Your belongings, family heirlooms, your furniture, piece of mind, and even your important documents. Our job is to make your house a home again and restore back to you what's possible.

Many don't realize just because their documents are water damaged doesn't mean they can't be restored. Aside from restoring your documents, we can help you prepare for a disaster by back your documents up. Whether big or small, we help hospitals, schools, and government agencies to make sure they are protected no matter what disaster may come their way.

Contact SERVPRO® of Downey for more information.

Don't Let Remediation Be Your Nightmare

3/9/2017 (Permalink)

We know the feeling, the feeling after a long day of work. The feeling that you just can't take on anything else. You've finally go on that vacation, you clear your mind and rejuvenate your body. Then when you get home, you're welcomed by a flooded house. Anxiety and stress begin to rear their ugly heads once again.
The remediation process can seem like a nightmare. Your floors are ripped up, some of your drywall is torn out, and not to mention a portion of your belongings are damaged. True, the remediation process is not always easy. Our job isn't to make this situation harder for you. Our goal is to get your house/business back to normal as quickly as possible and with great care.
If you have a disaster at your house or business, take a deep breath, relax, and let SERVPRO® of Downey handle the mess. You have enough to worry about already. #HereToHelp

Notice the Unnoticeable

1/2/2017 (Permalink)

Water damage isn't always noticeable to the naked eye. In fact, it's usually quite sneaky and is found in the most innocent of places. Though sneaky and almost unnoticeable it may be, it can cause massive amounts of damage.

Make it a habit to check these trouble spots for leaks. These trouble spots tend to be hoses. These hoses are connected to your Washing Machine, Ice Maker, and Dishwasher.

Most hoses are rubber, which deteriorates with age. A crack in the hose or rupture can spill gallons of water in a very short time. Take time to inspect these hoses for wear signs.

Proper Maintenance includes:

  • Making sure hoses are tightly secured.
  • Use Teflon tape to ensure a water-sealed connection.
  • Use a Zip-Tie or Duct Tape as extra security for your discharge hose.
  • A Drip Pan might be installed under your Washing Machine to catch any leaks before it hits the ground.

Stop the water before it causes damage. Take the necessary action to prevent it as soon as possible. SERVPRO® of Downey is here to help if it's too late.