Recent Posts

SERVPRO® Technology: Moisture Meters

6/6/2017 (Permalink)

General SERVPRO® Technology: Moisture Meters These Moisture Meters are considered Penetrating Meters due to the probing pins.

What Are Moisture Meters: Moisture Meters are relatively the same size as Thermo Hygrometers. These meters have pins for tapping and locating moisture on walls and ceilings.

Why Are They Important: These moisture levels that the meter taps allow our technicians to know exactly where water is hiding in your walls. This allows them to treat damaged areas and not compromise any undamaged section.

This meter is used each time a home is monitored. It allows us to know the section is drying properly and quickly.

What Kind of Person Am I Hiring?

5/19/2017 (Permalink)

With most industries, there's always scam artists. People who want to take advantage of other people. We deal with allot of people in the restoration industry and have come across our fair share of scam artists too.

We make it our highest priority that who we're doing business with shares our same level of customer service. The customer deserves to be informed and protected. Companies who offer referral fees could undermine our focus to put the customer first, we refuse to work with them.

Consider this real life example of Jose Manual Villa, a public adjuster. He stole a total of $400,000 from fire damage victims. He did not have the customers concern first. (

We avoid people and businesses that operate that way and do our best to make sure the customer avoids them too.

SERVPRO® Technology: Thermo Hygrometers

5/19/2017 (Permalink)

What Are Thermo Hygrometers: Thermo Hygrometers are about the size of a TV remote. This tool is used to measure Humidity levels in the air. It also reads the temperature.

Why Are They Important: These Humidity levels are important when water damage has occurred. It allows us to see how severe the damage is. The higher the Humidity, the more likely the water in the air will penetrate the walls and ceiling. Humid air feels stuffy and musty.

These Humidity levels are checked each time we monitor a home. The lower the levels tells us it's drying properly.

Document Restoration

5/5/2017 (Permalink)

Disasters can take allot from your home. Your belongings, family heirlooms, your furniture, piece of mind, and even your important documents. Our job is to make your house a home again and restore back to you what's possible.

Many don't realize just because their documents are water damaged doesn't mean they can't be restored. Aside from restoring your documents, we can help you prepare for a disaster by back your documents up. Whether big or small, we help hospitals, schools, and government agencies to make sure they are protected no matter what disaster may come their way.

Contact SERVPRO® of Downey for more information.

Don't Let Remediation Be Your Nightmare

3/9/2017 (Permalink)

We know the feeling, the feeling after a long day of work. The feeling that you just can't take on anything else. You've finally go on that vacation, you clear your mind and rejuvenate your body. Then when you get home, you're welcomed by a flooded house. Anxiety and stress begin to rear their ugly heads once again.
The remediation process can seem like a nightmare. Your floors are ripped up, some of your drywall is torn out, and not to mention a portion of your belongings are damaged. True, the remediation process is not always easy. Our job isn't to make this situation harder for you. Our goal is to get your house/business back to normal as quickly as possible and with great care.
If you have a disaster at your house or business, take a deep breath, relax, and let SERVPRO® of Downey handle the mess. You have enough to worry about already. #HereToHelp

Notice the Unnoticeable

1/2/2017 (Permalink)

Water damage isn't always noticeable to the naked eye. In fact, it's usually quite sneaky and is found in the most innocent of places. Though sneaky and almost unnoticeable it may be, it can cause massive amounts of damage.

Make it a habit to check these trouble spots for leaks. These trouble spots tend to be hoses. These hoses are connected to your Washing Machine, Ice Maker, and Dishwasher.

Most hoses are rubber, which deteriorates with age. A crack in the hose or rupture can spill gallons of water in a very short time. Take time to inspect these hoses for wear signs.

Proper Maintenance includes:

  • Making sure hoses are tightly secured.
  • Use Teflon tape to ensure a water-sealed connection.
  • Use a Zip-Tie or Duct Tape as extra security for your discharge hose.
  • A Drip Pan might be installed under your Washing Machine to catch any leaks before it hits the ground.

Stop the water before it causes damage. Take the necessary action to prevent it as soon as possible. SERVPRO® of Downey is here to help if it's too late.

Can You Smell that Smell?

12/5/2016 (Permalink)

It's that time of year, the time when you turn on your heater. It doesn't happen too often, in fact hardly ever some years. When you do, though, it's for good reason. But have you ever noticed a funny smell when you turn your heater on?

If you have, you're not the only one. In fact, it's quite common. But you still shouldn't ignore it. Depending on the type of smell, there might be a fairly easy solution or a real situation. So what does your heater smell like?

Does it smell Damp or Dusty?
That's normal. Dust and dirt will collect in the ducts over time. When the heat kicks in, the dust can release a smell when it gets blown about the house. If the smell lingers after multiple uses a new filter may be needed.

Does it smell like Oil or Smoke?
This can be of serious concern. Oil may be leaking, that is if you have an oil furnace. Such a leak may put you at risk for fire damage.

Does it Smell Musty?
A musty smell could signify Mold, either in the unit or filter itself. Inspect, Clean, and Replace as needed to protect your home from Mold.

Does it Smell like Burning Plastic or Electrical?
An object may be in the duct that is overheating and causing the smell. It could entail something much more serious like the units motor overheating. Contact an experienced technician to inspect the electrical of your unit to insure it's working properly.

Next time you smell that "funny" smell, don't ignore it.

Welcome La Niña

11/17/2016 (Permalink)

Welcome La Niña!

According to the NOAA, La Niña has arrived. We may have thought we were going to get through this season without seeing her, but it's official. Signs of her arrival were triggered by cooler sea temperatures over the Pacific. They are estimated to stay at a cooler temperature for several months.

Like her counterpart, El Niño, La Niña causes changes in atmospheric circulation or air movement. These changes affect global weather patterns from a minor to major degree. In and around the northern United States and Canada, La Niña expects to bring cooler weather patterns, which include rain and snowfall. Central and southern parts of the United States are expected to receive drought like conditions.

Weather patterns are ever changing. La Niña and her affects are possibilities and not set in stone. We can welcome La Niña and either look forward to her affects or not.

Top 3 Causes for House Fires

10/31/2016 (Permalink)

There isn't a single person who wants to experience a house fire. Their home ends up getting damaged or destroyed, along with most of their belongings. Yet, even though no one wants to experience a home fire, The National Fire Protection Association (NFPA) notes more than 360,000 homes fires a year.

A majority of fires are preventable. Are you taking the proper steps to prevent a fire in your home? Note the 3 common causes of home fires:

3) Electrical Equipment & Lighting
Wires, Extension Cords, & Heaters are in almost every home. Malfunctions can cause this equipment to go up in flames. One of the most common is decorative Christmas lights. When left on or unattended for a long period of time, these lights can overheat and cause serious damage.

Keep in Mind...
Unplug electrical equipment that's not in use.
Check any decorative lights periodically to avoiding overheating.

2) Dryers
Dryers are commonly known for starting fires, yet many don't take the time to properly maintain their dryer.

Keep in Mind...
Clean out the lint tray after every use.
Never run your dryer without the lint tray in place.

1) Cooking
According to the NFPA, 46% of home fires start in the kitchen with cooking. Cooking can easily be distracting, especially when making large meals.

Keep in Mind...
Never leave your stove top unattended.
Keep children away from hot areas in the kitchen.

This information will help you to minimize your risks of a home fire like never before. Aside from this information, Smoke Alarms need to be replaced and tested to help keep your household aware of any potential fire danger. Review and share this information to keep you and your loved ones safe from a home fire.



Cleaning Your Air Conditioner

7/22/2016 (Permalink)

Most of us don't give any attention to our Air Conditioner Unit until it goes out. Then, we give it all the TLC we can to get it back in action again. But our A/C Unit needs our attention, not just when it's not working. Especially during these hot summer weeks/months ahead, we need to give our A/C Unit the attention it deserves.

If you have a large HVAC system, refer to this article on how to check and properly clean it. 

In this section we're going to briefly discuss cleaning Window Units. A quick clean every month will keep your portable A/C unit working effectively.

How to Clean:

  • First, unplug the A/C Unit.
  • Proceed to remove the front cover, or vent. This may need to be screwed off. 
  • Once the cover is off, the filter should be right behind it. Remove the filter from the unit.
  • Take the front cover and filter and clean them with soap & water. 
  • Once every thing is completely dried, put the filter and cover back on.

You A/C Unit is now cleaner and will deliver the best possible results on any setting.