What our Customers say...


SERVPRO Downey is amazing! I live in Downey and had serious mold twice in one year (opposite sites of my residence) and each time they came through with excellent customer service.....Mold is a very difficult situation to deal with but Steve and the folks at SERVPRO Downey really came through both times. I cannot recommend them enough. Thank you!

Keep up the good work.

The gentleman that was out here Jesse Perez, was excellent.

Extremely happy with all aspects of SERVPRO®.

Thank you for your help and great employees. 

Very pleasant experience, they were professional and courteous.

100% satisfied, thanks for being there for us.

Carl, Steve, David, Alfonso, were so nice to my family through this whole process.

Very good & prompt service, they kept me in the loop so there were no surprises. 

Steve is very professional, knowledgeable and courteous.  I am extremely happy for his service, I recommend SERVPRO of Downey.

Jesse and Victor are excellent team. They were so pleasantly polite, respectful and professional . They did a clean job, which is my biggest concern because I suffer from asthma. Steve was a very pleasant gentleman as well.

Great job by all.

Alfonso and collaborators provided a great professional service.

Everything was done to my expectations and satisfaction. 

Issac and Ernesto were very professional, explain in details on what they were doing and set it up perfectly. Steve was great at inspecting and making sure to remove equipment properly.

You guys are the best!

You are true professionals, you do what you say. That’s why I call you.

I would recommend you’re company anytime, you can always use me as reference.

SERVPRO® is just THE BEST ever! Can't think of anyway this company could be better.

I like how the guys came in early and were able to answer my questions patiently. Their professionalism is definitely on point.

"An unexpected pipe burst resulted in a smelly black water flood under my house. SERVPRO of Downey responded quickly to my emergency.  I recommend this company to anyone with similar issues."

"All their crew members are excellent, friendly, and very attentive. I am very thankful they were their to help us when we needed them." 

"SERVPRO oh my God I can't believe these people what a wonderful group of individuals...If you want professionals in your home and know what they're doing these of the people to call."

A huge thank you to Thom and the SERVPRO team of Downey........and my insurance agent for making that call. Hopefully you wont need them, but if you do, Thom's your guy!

Their customer service is beyond stellar, and far exceeded my expectation. I highly, HIGHLY recommend SERVPRO of Downey. They will be my first and ONLY call for ANY type of cleanup or restoration work needed in the future.

This company has become an extention of our family. They are so kind and they keep their promises. A true Godsend! Thanks for everything!

The whole crew worked extremely hard, and worked with me on the timeline I had. Everyone was very courteous and helpful. I will gladly recommend all of them to anyone.

Everybody from SERVPRO was so friendly and re-assuring. They delivered world class service!

Great service from Steve & SERVPRO® was spot on! He communicated all information easily and thoroughly. Could not be happier!

Issac was excellent, professional, and informative. He and his crew did an excellent job of cleaning up daily and keeping us informed.

SERVPRO of Downey restored our home just as promised, "Like it never even happened." In fact it was better . They worked very well with the insurance company. The crew was very nice and professional.

SERVPRO staff Isaac & Randy we're professional and amicable during this stressful situation. They made the process easy. Thank you SERVPRO of Downey!

Diego was great! His customer service was amazing, no complaints.

We live in Laguna Niguel but I would call SERVPRO of Downey for any emergency homeowner mess. They are worth it, they guide you through it smoothly. Thank you SERVPRO.

Jesse, Diego, Edgar, & Danny were very professional. I even told my insurance adjuster, Joseph, how impressive SERVPRO® of Downey is.