A SERVPRO Story | Bob C. Testimonial
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When people hear stories of water or fire damage, they often think "that'll never happen to me." That is until it happens.
Bob & Marsha found themselves in that situation, never using their insurance of 20yrs! Until they woke up one Sunday morning, and they found water in their home.
Our team at SERVPRO of Downey got close with Bob & Marsha throughout their loss. Our team was there every day to handle the loss but also address the anxieties and many questions Bob and Marsha had. In the end, we all felt like family.
We couldn't be happier to work with Bob and Marsha in their home and help them through this difficult time.
To see their full story, view the video below:
Protect Your Business with a Board-up
Protect your business with a Board-up
From burglars to car crashes, if a window is shattered or a part of a wall is missing you need a fast solution! You need a board-up to cover and protect your business.
That's Where We Come In
Our team of qualified technicians at SERVPRO of Downeyact fast to help you to deal with the chaos. We quickly board up any opening using high-quality materials like plywood and/or tarps, depending on the size of the hole, the surrounding damage, and other factors.
Our techs will then remove any debris left behind. However, we know a board-up is just the start of the restoration process. We are also able to provide reconstruction services as well, to rebuild your property back to its original condition. Our Director of Construction can get your business to, “Like it never even happened.”
A board-up helps protect your property from further damage and it will help the cleanup and recovery process go much faster.
SERVPRO of Downey is here to help with all your board-up needs. We are open 24/7 365 days a year to help you get back to normal. Call us at (562) 392-3007
Lead: What Are the Risks?
Call SERVPRO of Downey for your Lead Remediation (562) 392-3007
Lead is a scary word for a lot of people, much like Mold has become. Like Mold, Lead is everywhere. Can it harm us? If so, how do we keep ourselves free from harm?
What Is Lead?
According to EPA, Lead is a naturally occurring element. While it has some beneficial uses, it can be toxic to humans and animals causing health effects.
How It's Used:
Lead can be found in almost all parts of our environments, including in Air, Soil, & Water. Lead can also be found in a variety of products found in and around our homes or businesses, most notably in Paint.
Lead in paint has many benefits. It drys faster, shines better, blocks sound & radiation, and prevents the growth of mildew. Along with paint, ceramics, plumbing materials, solders, gasoline, batteries, ammunition, cosmetics, and toys have been found to contain lead.
When Lead Becomes Toxic:
Lead enters the body through inhalation or consumption, those are the only ways. Lead becomes toxic when disrupted.
Ex. Lead paint in a home is not harmful unless the paint is peeling or chipping. If the paint is disrupted, lead dust can spread in the air and into your lungs. Children may be tempted to eat paint chips or rub their hands on the walls where disrupted lead paint is present. This presents health effects to the child.
Adults and Children absorb lead, children absorb it quicker.
Identify Effects of Lead:
Lead attacks almost every part of your body. Lead effects can be unnoticeable too. A BLL (Blood Lead Level) test will give an approximation of how much lead is in your blood.
Lead in Your Business:
Yes lead is probably in your business now, whether in the form of paint or products. That doesn't necessarily make it harmful.
Visit the EPA & CPSC websites for more information on Lead and certain items that can be possibly harmful to you.
Call SERVPRO of Downey for Lead Remediation at your home or business. SERVPRO of Downey is trained and certified to safely handle Lead and properly dispose of it. (562) 392-3007
How to Clean the Air After a Fire
For questions about Clean Air, call: (562) 392-3007
You know that nasty sting you feel in your nose when walking by a building that has recently burned down? It's unpleasant & hazardous. The odor is sulfur mixed with smoke. It's called Acrid. What’s the best way to get rid of it?
Smoke contains the residue of all the burned materials and it can be Caustic. Special equipment is used to completely clean the air.
- Ozone Machines
- Air Scrubbers
Ozone Machines destroy the Molecules, Bacteria, and Spores that cause unpleasant smells. Air Scrubbers clean the air by repeatedly moving it through HEPA filters which help reduce the smell.
What else is involved?
Other necessary steps involve: (1) Clean all the hard surfaces (2) Wash or treat clothes, drapes, carpets, and upholstery.
A fire doesn’t always destroy a building, smoke however, can ruin everything it contacts. Make sure you do all that’s needed to “clear the air.”
SERVPRO® of Downey is here to help with all your fire damage needs. We are open 24/7, 365 days a year to help you get back to normal. Call us at (562) 392-3007
Ask your Mitigation Company if They're IICRC Certified
SERVPRO is a IICRC Certified firm
Our Highly Trained Restoration Specialists can restore your Downey Business
SERVPRO of Downey is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
SERVPRO® of Downey is here to help with all your water damage needs. We are open 24/7, 365 days a year to help you get back to normal. Call us at (562) 392-3007
Commercial Deep Cleaning | Sanitizing
The cleaning of a commercial kitchen.
According to the CDC, 1 in 6 Americans get sick from contaminated foods and beverages each year, while 3,000 die.
That statistic gives proof that restaurant & kitchen cleanliness is crucial. That's a fact whether it's a school cafeteria or a 5-star Michelin restaurant. Kitchen managers do well to follow strict food safety regulations when it comes to handling food in their kitchen and maintaining a sanitary commercial kitchen. Addition measures may be implemented to protect the employees and customers form viral contaminations.
Aside from the strict internal regulations on cleaning, for facilities to ensure all areas of their restaurants are properly cleaned they may look into these trouble areas:
The Kitchen Floor: A clean kitchen floor usually means a clean kitchen. These floors sustain foot traffic, fallen food, and grease from machines. If not cleaned properly they can become a breeding ground for bacteria and vermin. Thorough sweeping, from corner to corner, under all equipment and washed with cleaning solution will ensure a sanitary floor.
The Refrigerator: Daily cleaning of refrigerators, walk in or stand alone, will prevent cross-contamination of foods. Wiping down these units will also prevent mildew, a type of fungus.
Dumpster Zones: Although dumpsters are typically on the exterior of a restaurant, they can easily get over looked in the process of cleaning. The cleaning of this area can prevent foul odors, vermin, and hard grease and oil stains. It can greatly improve the appearance of your facility.
Remember, a cleaner kitchen is a healthier kitchen.
Can I Shut Off the Drying Equipment?
Should you turn the equipment off?
An integral part of the water damage process is setting up drying systems. These drying systems aren't random placements of equipment, but strategically placed for optimal drying. Equipment are essential in drying out the affected areas, but what if the noise is disturbing your peace?
Can I Turn Off the Drying Equipment?
You should refrain from turning off the equipment without consulting the lead technician first. These machines are necessary to dry out your home as quickly as possible. Turning them off can prolong the job and may mean they remain at your property longer.
In order to determine the correct amount of equipment to place, our skilled crews follow IICRC guidelines that determine industry standards.
A water loss doesn't have to a headache. Let SERVPRO® of Downey take care of it, we'll get your property looking "Like it never even happened." (562) 392-3007
Are Two Masks Better Than One?
Better Protection, Better Masks
Masks are a crucial step in preventing the spread of COVID-19. These masks provide the best protection when everyone wears them, however not all masks are made the same or provide the same level of protection. How can you choose the right mask? Are two better than one?
Choose a mask that will...
- Fit snuggly against your face. This prevents air and droplet leaks around the edge of the mask.
- Have multiple layers. This prevents leaks through the mask.
Remember! Masks need to fit properly & be a good quality to be effective. When masks don't fit properly or is made of a single layer of cloth, an additional mask may be needed.
N95 masks provide the best level of protection. The demand for these masks are high, and are primarily sourced for the medical field. If you're unable to use an N95 mask, here are some things to keep in mind.
The mask should...
- Have a Nose Wire. This helps keep the mask on your face.
- Fit snuggly over your mouth, nose, & chin. This helps seal your mask around your entire face.
- Have multiple Layers. This prevents droplets from escaping.
If you cannot find a mask that matches the upon criteria, a lowering performing single layer mask will suffice when combined with an additional tight fitting mask.
For more information on mask protection visit the CDC.gov. SERVPRO® of Downey provides defensive virus protection for your property. For more information on our sanitation services, call (562) 392-3007.
Storm Watch 2021: What Can We Learn from Texas?
Our hearts break for those experiencing the storm in Texas and surrounding states
As many of us have seen, the Winter Storm Uri is wrecking havoc on the state of Texas and some of the surrounding states.
- Heavy Snow Fall & Ice began to fall starting February 12-13th.
- Up to 9in of snow was reported, covering some 80% of Texas.
- Texas saw its coldest temperatures to date coming in at minus 3 degrees in some parts.
- This storm has caused millions to be without power and running water.
- Many water damage cases have been reported as well as frozen pipes.
- Over 100 SERVPRO® franchises have been called to respond to over 10,000 calls for help.
What Does the Winter Storm Uri Teach Us?
Winter Storm Uri and Texas teaches us a lesson in Preparedness. Texans may never have thought they'd face a storm so extreme. Were they prepared? Many weren't. The key is Preparedness. Prepare for the worst, hope for the best.
We can learn a similar lesson in California. The next Wild Fire or Earthquake could be devastating. Preparedness doesn't stop the devastation, but it does allow you to have what you need when you need it. For residents, this includes food, clean water, & electricity.
For commercial facilities, ask yourself: Do I have a relationship with my local mitigation company? If I do, do I have a partnership with them that would give us priority service? What emergencies are we prepared for?
The answer to those questions could make or break your business! Don't hesitate, call SERVPRO® to help prepare your business for a disaster. (562) 392-3007
What Can Your Water Mitigation Do?
SERVPRO® of Downey says Yes! Call us at (562) 392-3007
At SERVPRO® of Downey, our favorite word is YES! No one likes to be told no by a company they need work done from. But many don't realize just how much your Water Mitigation Company can help you.
Your Average Mitigation Company
They assist with:
- Water & Fire Restoration
- Mold Remediation
Your average mitigation company can be a great help in emergencies listed above. But some commercial clients need a little more. They need a company who will say yes, whatever the request is. Is that your mitigation company?
SERVPRO® of Downey is your Solution
We assist with:
SERVPRO® of Downey says Yes! If you're a commercial client with specific needs and a company to say yes, consider SERVPRO® of Downey. We're here to help! (562) 392-3007