Recent Posts

What is the Difference Between Cleaning, Disinfecting, & Sanitation?

6/25/2020 (Permalink)

commercial building with SERVPRO logo How Clean is Your Facility? (562) 392-3007

Has your facility been sanitized, or just cleaned? What if something needs to be disinfected? What does that mean? Do these terms really differ that much? Does it matter? With the presence of COVID-19, many facilities are rethinking what 'clean' means to them. Consider how understanding these terms better will help you keep your facility safe and healthy.

Let's consider an example...

Think about a toilet in your commercial facility. According to the CDC, "Cleaning removes germs, dirt, and impurities from surfaces or objects.” 

  • On the toilet we see visible waste & germs on the seat and handle. Cleaning would involve wiping those surfaces clearing the visible waste & germs. But is it really clean? Although the visible waste and germs are gone, they’re still present on a microscopic level. So they need to be disinfected.

“Disinfecting kills germs on surfaces or objects.” 

  • Here we’ll apply a disinfectant spray to the toilet seat and handle, killing the germs & bacteria left, not allowing them to germinate. Although dead and dormant, those germs are still present on those areas.

Sanitizing lowers the number of germs on surfaces or objects.” 

  • To sanitize, you can use disinfectant wipes or microfiber cloths to wipe away the bacteria left.

The level of cleaning you choose will depend on your facility, i.e food service, school/daycare facility, or commercial office.

The possible presence or exposure to viral pathogens will require a higher level of cleaning and sanitation, a level that most cleaning companies or janitorial workers aren't able to accomplish. 

To consult with a SERVPRO® Certified Specialist regarding your facility, contact us at (562) 392-3007

SERVPRO: Your Trusted Cleaning Services

6/1/2020 (Permalink)

SERVPRO techs wiping down high touch areas Trust SERVPRO® for your Proactive Cleaning (562) 392-3007

SERVPRO is Here to Help during this time of need

During this time caused by the global pandemic coronavirus, businesses are keeping health and safety as their #1 concern. Our clients are aware of the risks, that's why they've trusted SERVPRO with their proactive cleaning.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Downey, (562) 392-3007


Prepare to Prevent

6/1/2020 (Permalink)

Certified: SERVPRO Cleaned table cards for businesses Get Back to Business with SERVPRO of Downey!

How can your business prevent risk?

Every business has risk associated with it. For restaurants, it's kitchen fires and slips. For warehouses, it's machinery accidents. They are unique to each business. You must identify the risk at your business.

COVID-19 & Your Business

For almost every business, COVID-19 has become risk #1. Preventing COVID-19 at your workplace starts with planning. That planning no doubt includes:

  • Social Distancing
  • Face Masks
  • Hand Washing
  • Regular Sanitation

How Can SERVPRO of Downey Help?

We specialize in cleaning and sanitation. Using up to date technology and cleaning methods, we give you the confidence that when you return to work it will not only look clean but feel clean. Our cleaning methods involve:

  • Microfiber Technology
  • ULV Fogging
  • Steam Cleaning
  • Electrostatic Spraying
  • Hospital Grade Cleaning Agent

We've started the Certified: SERVPRO Cleaned initiative for business to get back open safely and stay safe for their employees and customers. 

To find out more about the program visit the Certified page here.

Call SERVPRO of Downey today at (562) 392-3007 for your Certified: SERVPRO Cleaned consultation.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Downey today at (562) 392-3007 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Health Hazards in the Fire House

5/1/2020 (Permalink)

Fire station with the text Health Hazards in the Fire House and servpro logo Fire Fighters Protect Us, We Want to Protect You

The importance of Health & Safety within Fire Stations is of growing concern.

  • What Risks are Present in the Fire Station?
  • Can those Risks be Mitigated?

YOU Fire Fighters Protect the Public, We Want to Protect You. At SERVPRO® of DOWNEY the Health Hazards in Fire Stations is an important topic for us. An increase of Fire Departments are including Safety & Risk Management into Fire Station Planning. The goal? To make Fire Stations Safer for first responders. Here's how we can help:

Free Fire Station Risk Assessment:

  • Specialized Gear & Uniform Cross Contamination
  • Air Quality (Vehicle Exhaust Fumes, Duct Maintenance)
  • Mold, Lead, & Asbestos Testing
  • Carcinogenic Pollutants & Soot
  • COVID-19 & Viral Pathogens

Our experience in handling Fire Stations has given us the ability to provide a variety of detailed services for your facility:

  • Mold Remediation
  • Lead & Asbestos Abatement 
  • Specialized Gear & Uniform Decontamination
  • Odor Elimination
  • Fire House Specialized Cleaning
  • COVID-19 & Viral Pathogen Sanitation
  • Duct Cleaning

For more information on Fire House or Fire Truck cleaning, call us at (562) 392-3007. We're Here to Help.

"Back to Work - CLEAN & READY!"

4/24/2020 (Permalink)

Office space with servpro logo and text, Get Back to Work Safely Are you concerned about going back to Work or School? Get Back to Work - CLEAN & READY!

Are you concerned about going back to Work or School? No doubt you may wonder, has this area been properly cleaned or sanitized? Such a question can create doubt in your mind.

We want to eliminate that doubt. That's why SERVPRO® of Downey has started the Back to Work - CLEAN & READY initiative.


  • The goal of this initiative is to partner with businesses and schools, sanitizing all spaces on those properties. Minimizing any concerns or doubts that any employees, students, or visitors would have.

If you have a custodial crew at your site, they are no doubt doing a great job cleaning, however the COVID-19 pandemic may require more consideration. 


  • Having a nationally recognized company, like SERVPRO®, perform and document  final sanitation services would help create public confidence, but more importantly, it would make coming back to work or school feel safe.
  • This program includes a training that educates all stakeholders and staff members on the effective cleaning and sanitation methods. Afterwards your custodial staff or SERVPRO® can do a final cleaning/sanitation using proper cleaning techniques. SERVPRO® will document, inspect, and then perform a final ULV fogging service in every classroom or office. This will ensure that surfaces and even hard to reach places are disinfected.

Our goal is keep people safe, healthy, and educated as we start going back to work and school. 

To find out more information on our Back to Work - CLEAN & READY program, call us at (562) 392-3007

Hand Sanitizer vs Wet Wipes

4/17/2020 (Permalink)

Using hand sanitizer What are the best methods to combat germs & bacteria?

What are the best methods to combat germs & bacteria? The tried and true method of Hand Washing is most effective for cleaning your hands. Many though, are reaching for alternatives such as Hand Sanitizer or Wet Wipes. Is one more effective than the other?

Consider first, why hand washing is so effective. Our hands are filled with germs and bacteria, when we wash our hands, the mixture of hot water, soap, and drying helps break down that bacteria and wash it off our hands completely. 

However, after we leave the store or enter our car, we may reach for an alternative such as hand sanitizer or wet wipes. Whichever alternative we choose, we want to keep in mind a few things...

That information is important for us to know. Some sanitizers, and especially wet wipes do not meet that 60% requirement from the CDC. That percentage helps guarantee the most effectiveness. Some DIY recipes for sanitizers use only 40%, which will not effectively kill germs as well as 60% alcohol.

Important!!! Not all sanitizers and wet wipes are made the same.

Consider this, Benzalkonium chloride is an active ingredient in a popular wet wipe brand. This ingredient however, is less effective than alcohol or Ethanol found commonly in most sanitizers.

As we navigate this germ and virus filled world, we want to continue to educate ourselves to keep us and those we love safe and healthy. As you choose hand washing alternatives, follow the CDC's guidelines for most effectiveness.

If your facility or property needs sanitation or cleaning services, call us at (562) 392-3007.

SERVPROXIDE: For Your Sanitation Needs

3/23/2020 (Permalink)

ServprOXIDE Bottle SERVPROXIDETM is an EPA registered, stabilized chlorine dioxide based disinfectant and sanitizer.

We care about your health and safety.

That's why we use our own hospital grade disinfectant for your sanitation needs!

SERVPROXIDETM is an EPA registered, stabilized chlorine dioxide based disinfectant and sanitizer. 

SERVPROXIDETM carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, viruses, and mold on hard surfaces and is an effective sanitizer for soft surfaces. The product is fragrance-free with a mild odor that dissipates quickly under general ventilation. The product also serves as an excellent deodorizer, once the source has been removed, that oxidizes and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors to name a few. It can be used to deodorize internal HVAC systems, and can also be wet fogged or misted through a ULV type mister for deodorization purposes. 

Areas of use include: Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, laundry rooms, veterinary, ambulances, laboratories, restaurants, boats, cruise ships, federally inspected meat & poultry processing plants, farms, animal pens and poultry houses, egg processing premises, hatcheries, swine premise sanitation, refrigerated storage units, airplanes, trains, trucks, buses & automobiles. 2 year shelf life.

Are You Utilizing ULV Fogging?

3/20/2020 (Permalink)

ULV fogger Does your cleaning crew utilize ULV Foggers?

A ULV Fogger is a great resource for your maintenance or janitorial team. These foggers can be used for disinfecting, pest control, & mold elimination.

How Do they Work?

Foggers use air pressure to atomize liquid into a mist or fog. Once these droplets are dispersed, they'll remain airborne then settle on surfaces where the solution will do its job. 

What Solutions Work with Foggers?

The fogging solution is stored in a tank. Solutions will depend on the purpose of your fogger. It can be used for mosquito control, in which you'd use an insecticide. It can also be used for disinfecting, which a hospital grade solution would be best.  

Particle Sizes

ULV Foggers produce a very consistent particle size. Foggers allow you to adjust the particle size down to a Micron level. The Micron size will depend on what you're trying to fog and how big of a space you'll be covering. Most Foggers will come with instructions for best use. 

Are ULV Foggers the same as Thermal Foggers or Electrostatic sprayers?

No. Thermal foggers use heat to dispense dense fog. These droplets are non-adjustable, unlike ULV Foggers. Electrostatic sprayers uses positively charged ions to stimulate the solution. When the solution is dispersed they gravitate towards grounded objects. This allows the droplets to cover more territory.

For more information on ULV Foggers and how your team can utilize them, contact SERVPRO® of Downey (562) 392-3007

Is Your Business Prepared for Storm Damage?

3/5/2020 (Permalink)

2 servpro techs by van Have Storm or Flood Damage? Call Us Today (562) 392-3007

SERVPRO of Downey has experience restoring businesses affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your business back to pre-storm condition.

Why Call SERVPRO® of Downey?

We're Faster to Any Size Disaster

When a storm hits your Downey business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More


We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More


We Have the Resources to Handle Storms and Disasters

We can scale our resources to handle any size storm or disaster. We can access resources from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams strategically located throughout the country.

Learn More

Have Storm or Flood Damage?
Call Us Today (562) 392-3007